COVID-19 INITIATIVES
The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for hotel guests’ safety, cleanliness and peace of mind. They include:
In-Room
• Sanitization of high-touch areas using a high-grade disinfectant
• Increased frequency checks of cleaning air filters
• Hand sanitizers at front desk, outlets and all public areas within the hotel
Dining Outlets
• Assurance of food safety through independently audited food safety management system
• Sanitization of tables, chairs, condiment holders and menus before seating guests
• Sanitisation of trays and operating equipment cleared from rooms
• Placement of cutlery inside napkins or disposable cutleries
• Use of mask and gloves by all associates when preparing meals and plating dishes
• Service protocols were modified to reduce contact
• In room dining orders in takeout boxes delivered at your room door only. Guests to receive them accordingly.
Check-in
• Mysejahtera QR scan code and temperature taking procedure in place
• Sanitization of counter and table surfaces
• Sanitization of pens after every guest use
• Mandatory masks for our front desk associates
• Hand sanitizer for guests’ use at the counter
• Mandatory for guests to wear face masks at public areas of the hotel
• Regular disinfection of room keys
These precautionary measures are in line with Jewels Hotel’s commitment to Kita Jaga Kita National Slogan in preventive the spread of the virus